Customer care
Just a quick thank you for purchasing Red the Robot® products recently.
As part of our ongoing customer support we would like to know how you and your pupils are getting on with Red and if there is anything we can do to ensure he works to the best of his ability.
We pride ourselves on having an excellent service record so if there is anything we can help you with please let us know.
See troubleshooting advice and FAQs to help you get the best out of using Red the Robot®. We would also like to hear your comments or suggestions for other schools that are using Red for the first time.
Don't forget that we supply a free training session to schools purchasing Red the Robot® as we want to show you how to get the very best out of using Red to support your curriculum. If you have not received your free training session please get in touch and we can arrange training for you. We are happy to do this either during the school day or as an INSET, part of a course or with a cluster group.
A Teachers Resource Area is available where you can download Resources. that can be used alongside Red the Robot®, from lesson ideas to printable resources, all completely FREE! We want to make sure you and Red are happy together!
If there is anything you would like to ask, from troubleshooting tips, ordering more stock, spare parts and training sessions or just to say everything is fine please call us on 0845 600 1676 or email info@redtherobot.com.
